Bsnl Broadband connection and land phone connection can be disconnect by through 2 methods. Here it is describing format and procedure for disconnecting bsnl

>>BSNL Disconnection through Online

Go to Respective Bsnl Portals
> for Eastern India
> for Western India
> for Northern India
> for Southern India
>Register if you don’t have an account
>Sign in using your registered user name and password
>You can see a page like below


Click on services you will come to a new page given below

Click on Service request you can see a new page asking Serivice Id

Fill the data required such as Service Id,Request type,Summary and description (Shown red arrows here)
>Click “Submit”



>>Through Customer care Centers
           This is the traditional way to disconnect your  broadband connection you have to visit nearest customer care center and give a written request for disconnection They will give you an official foam or surrender bsnl connection

Example of request letter for disconnection

To,                                                                                                                     Date

BSNL Customer Care

Your Place

Sub: Surrender of my BSNL Landline/Broadband <Your phone number which is to be disconnected>


I would like to surrender my  BSNL Landline/Broadband <Your phone number which is to be disconnected> since I am not using the same. Kindly do the necessary steps.

Enclosed are:

  • >  Surrender form duly filled
  • >Copy of latest telephone bill

>Please also disable any services availed.

Eagerly  waiting for your action

Thanking You,

Yours Sincerely,

Your Name


Your Address


Mobile: Your Mobile Number


Mobile: An Alternate Mobile Number

These procedures can be use all over india including jaipur, haryana, nagpur, jharkhand, chennai, bangalore, karnataka, Ap, Andhra Pradesh (AP), Arunachal Pradesh (AR), Assam (AS), Bihar (BR), Chhattisgarh (CG), Goa (GA), Gujarat (GJ), Haryana (HR), Himachal Pradesh (HP), Jammu and Kashmir (JK), Jharkhand (JH), Karnataka (KA), Kerala (KL), Madhya Pradesh (MP), Maharashtra (MH), Manipur (MN), Meghalaya (ML), Mizoram (MZ), Nagaland (NL), Odisha(OR), Punjab (PB), Rajasthan (RJ), Sikkim (SK), Tamil Nadu (TN), Tripura (TR), Uttar Pradesh (UP), Uttarakhand (UK), West Bengal (WB), ahmedabad, coimbatore etc

(Visited 16,595 times, 2 visits today)


Plicare Cranes Mfg. Co. · Oct 21, 2020 at 4:13 pm

We would request you to surrender our land line no. 033 25209020. Please intimate us the formalities online / offline so that we can surrender the same.

k.v.gopinath · Sep 13, 2021 at 12:37 pm

i would like to surrender my bsnl land line connection

Leave a Reply

Avatar placeholder

Your email address will not be published.